PRIVACY POLICY – HAYDI COUTURE

At Haydi Couture, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy describes how we collect, use, and share your data when you visit our website or make a purchase.

1. INFORMATION WE COLLECT

To provide you with our bespoke services, we collect the following types of information:

Contact Information: Your name, email address, phone number, and shipping/billing address.
Body Measurements: For custom-made orders, we collect and store your specific measurements to ensure a perfect fit.
Payment Details: Payment processing is handled by secure third-party providers (such as Stripe or PayPal). We do not store your full credit card information on our servers.
Technical Data: IP address, browser type, and cookies to improve your browsing experience.

2. HOW WE USE YOUR INFORMATION

We use the data we collect for the following purposes:

Order Fulfillment: To process payments, manufacture your custom garments, and ship your orders.
Communication: To provide updates on your order status and respond to your inquiries.
Marketing: With your consent, we may send you news about new collections, exclusive events, or special offers. You can opt-out at any time.
Legal Compliance: To comply with tax, accounting, and anti-fraud regulations.

3. DATA SHARING & THIRD PARTIES

We do not sell your personal information. We only share data with trusted partners necessary to run our business:

Courier Services: Sharing your address and contact details with DHL, FedEx, or other carriers to deliver your order.
Payment Processors: Securely transferring data to complete your transaction.
Business Operations: We may use internal tools and CRM systems (such as our proprietary OCR and invoice management tools) to securely organize and process your order data.

4. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill your order and for legal record-keeping. Your body measurements are kept on file to facilitate future custom orders unless you request their deletion.

5. YOUR RIGHTS

Depending on your location (such as the EU or USA), you have the following rights:

Access: The right to request a copy of the data we hold about you.
Correction: The right to update inaccurate or incomplete information.
Deletion: The right to request that we erase your personal data, subject to legal requirements.
Opt-Out: The right to withdraw consent for marketing communications.

6. COOKIES

Our website uses cookies to track your shopping cart and analyze site traffic. You can choose to disable cookies through your browser settings, though some features of the site may not function properly as a result.

7. SECURITY

We implement industry-standard security measures to protect your information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.